An effective strategy for consumer engagement

Deploy the SmartSpace Retail CRM platform as the cornerstone of your consumer experience and loyalty strategy. With a single record for every consumer who signs up, you can ingest new customers from different sources including wifi splash pages, mobile shopping apps, car parking or websites.  As you develop a deeper data set on each consumer, you can personalise and target campaigns and experiences back through these channels and measure the success. Incorporating Google Analytics data, heat mapping and footfall within the platform means that you can identify trends and make changes that will maximise your attractiveness to consumers.

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Benefits of reporting & management

  • Gain insights from data
    Gain insights from data
    A single view per customer enables detailed analysis of your customer base. Gain insight from monitoring behaviour patterns and measure engagement performance.
  • Benefit from immediate impact
    Benefit from immediate impact
    The data within your business can have an immediate actionable impact. Understanding trends quicker helps marketing and operations make tactical changes immediately.
  • Insight for all
    Insight for all
    Insight from the data stored within SmartSpace Retail CRM adds value that impacts marketing, commercial, asset management and operations.
  • Improve customer engagement
    Improve customer engagement
    Your CRM represents the most effective and efficient way of managing your consumer engagement. Identify loyal VIP customers, segment your base and personalise your communications.
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Reporting & Management
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Reporting & Management

Reporting & Management

With is modular design, our cloud based system give you access to live data when you need it most.

  • Heat mapping, footfall data
  • Analytics and integration with Google Analytics
  • Offer/Event tracking
  • Push notification management
  • Customer management
  • Reporting in real-time
  • Car Parking utilisation reporting
  • Competition mangement
  • Administration and user access control
  • Retailer management
  • Help guides
Reporting & Management

Reporting & Management

With is modular design, our cloud based system give you access to live data when you need it most.

ViewHide
Details

Reporting & Management Features

  • Heat mapping, footfall data
  • Analytics and integration with Google Analytics
  • Offer/Event tracking
  • Push notification management
  • Customer management
  • Reporting in real-time
  • Car Parking utilisation reporting
  • Competition mangement
  • Administration and user access control
  • Retailer management
  • Help guides

Key Features

  • Customised Requirements
    Customised Requirements
    Use filters to create custom reports based around competitions, offers, events and customer data.
  • Real-time insights
    Real-time insights
    Get an understanding of consumer behaviour in the moment with real-time reporting.
  • Marketing with confidence
    Marketing with confidence
    Direct integration with Connect mail means you can manage marketing campaigns and unsubscribes with confidence.

See our products in action.

Request a free, no obligation demonstration and let us show you how our system can benefit your organisation.

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Request a demo

Get in touch to find out what Smartspace software can do for your business or to request a product demo.