Loyalty that changes the way consumers engage

The digital landscape is constantly changing and so is the way that consumers engage. Our team of digital experts can help tailor the best programme to suit your consumers, as a wide range of rewards and loyalty strategies can be implemented that deliver benefits based on activity.  The utilisation of such strategies is a fundamental tool in delivering a successful and highly engaging digital strategy.

 

From simple offer redemption to augmented reality offers or parking loyalty rewarded by a VIP experience. Our skilled team understands the impact technology is playing in retail today and how it can be best implemented to maximum impact. So take control of competitions, offers, events and customer experience to increase your consumer engagement today.

Want to know more?

Request a free, no obligation demonstration and let us show you how our system can benefit your organisation.

Benefits of loyalty management

  • Desktop

    Meaningful content

    Give consumers offer and events they really want, when they want.
  • Desktop

    More engaged consumers

    Communicate effectively with your loyal visitors pre, post and during their visit. Create personalised experiences, identify your VIP visitors and provide an all-round better experience.
  • Desktop

    Drive sales

    Drive footfall, dwell-times, customer engagement through loyalty; whilst creating a new stream of insight that connects you to your shoppers and tenants to better serve their needs.
  • Desktop

    Better communications

    Your CRM represents the most effective and efficient way of managing your consumer engagement. Identify loyal VIP customers, segment your base and personalise your communications.
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Online
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Details
Online
Online

SmartSpace allows you to manage your own bespoke, feature rich websites. Managed via the CMS, publish content to all channels quickly. Our white label website gives you access to the following features:

  • Offer/Events management and redemption
  • News, lookbook and blog features
  • Mapping
  • Find my nearest
  • Social integration
  • Search for retailers, brands and eateries
  • Retailer pages
  • Parking
  • Find my car
  • Manage your account
Online
Online
SmartSpace allows you to manage your own bespoke, feature rich websites
Online Features

SmartSpace allows you to manage your own bespoke, feature rich websites. Managed via the CMS, publish content to all channels quickly. Our white label website gives you access to the following features:

  • Offer/Events management and redemption
  • News, lookbook and blog features
  • Mapping
  • Find my nearest
  • Social integration
  • Search for retailers, brands and eateries
  • Retailer pages
  • Parking
  • Find my car
  • Manage your account
mobile
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Details
mobile
Mobile

The SmartSpace Retail mobile app provides you with a centre branded app for your shoppers, enabling a suite of services such as wayfinding and a targeted communication channel for effective marketing and operational campaigns pre, during and post visit.

  • Offer/Events management and redemption
  • News and blog features
  • Push notifications
  • Point to point wayfinding and mapping
  • Manage your account
  • Find my car
  • Search for retailers, brands and eateries
  • Easily manage with the CMS
  • Parking
  • Wallet feature
Mobile
Mobile
The SmartSpace Retail mobile app provides you with a centre branded app for your shoppers.
Mobile Features

The SmartSpace Retail mobile app provides you with a centre branded app for your shoppers, enabling a suite of services such as wayfinding and a targeted communication channel for effective marketing and operational campaigns pre, during and post visit.

  • Offer/Events management and redemption
  • News and blog features
  • Push notifications
  • Point to point wayfinding and mapping
  • Manage your account
  • Find my car
  • Search for retailers, brands and eateries
  • Easily manage with the CMS
  • Parking
  • Wallet feature
touchscreen
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Details
touchscreen
Touchscreen

The SmartSpace Retail touchscreen allows you to connect people with the retail environment around them in more practical, productive and innovative ways.

  • Offer/Events management
  • News and blog features
  • Point to point wayfinding and mapping
  • Find my nearest
  • Search for retailers, brands and eateries
  • Easily manage with the CMS
  • Find my car
  • Wall mounted or free standing options
Touchscreen
Touchscreen

The SmartSpace Retail touchscreen allows you to connect people with the retail environment

Touchscreen Features

The SmartSpace touchscreen allows you to connect people with the physical space around them in more practical, productive and innovative ways.

  • Offer/Events management
  • News and blog features
  • Point to point wayfinding and mapping
  • Find my nearest
  • Search for retailers, brands and eateries
  • Easily manage with the CMS
  • Find my car
  • Wall mounted or free standing options

Key Features

  • Desktop

    Timely reminders

    No hassle or stress, consumers are notified about bookings, offers, events and much more.
  • Desktop

    Get there first

    Reward loyal consumers with bespoke events, competitions and VIP access.
  • Desktop

    Valuable content

    Meaningful content is delivered to consumers based on their interests and profile.
  • Desktop

    Desktop, mobile & touchscreen

    Available online, on your mobile or through touchscreens, SmartSpace provides a seamless loyalty experience.
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Request a free, no obligation demonstration and let us show you how our system can benefit your organisation.

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