Deliver a sparkling guest experience from door to seat

Create an immersive, personalised experience for your guests from the minute they arrive. Our industry-leading wayfinding ushers them throughout the event, via touchscreens or mobile app.

 

Encourage them to explore their surroundings with 2D/3D maps, augmented reality and real-time push notifications. Superior routing services help them find the exact facility, seat, gate or restaurant they want.

 

Add personalised upsell opportunities, such as proximity to catering and queuing times. The result is a fabulous experience for your guests – and maximised sales revenues during your event.

 

Want to know more?

Request a free, no obligation demonstration and let us show you how our system can benefit your organisation.

Benefits of wayfinding

  • Desktop

    Access all areas

    Boost guest satisfaction by putting the whole venue at their fingertips. Wayfinding encourages guests to visit zones or floors they might otherwise miss, ensuring a more immersive experience.
  • Desktop

    Increase your upsell opportunities

    Enable your guests to explore retail and catering spaces, and you’ll encourage greater spending. Combine with in-app push messaging campaigns and IoT sensor technology for location-aware marketing.
  • Desktop

    Make wayfinding more agile

    Manage the whole venue on one platform. Update wayfinding routes, hospitality and facilities across all channels, in real time.
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Mobile

The SmartSpace hospitality app provides you with an event branded app for your guests, enabling a suite of services such as wayfinding and concierge services to make your guests event experience second to none.

  • Ticket/offers management and redemption
  • Push Notifications
  • Point to point wayfinding and mapping
  • Manage my account
  • News, social and blog features
  • Queue busting
  • Wallet feature
  • Search
  • Order food and drink
  • Concierge service
Mobile
Mobile
The SmartSpace hospitality app provides you with an event branded app.
Mobile Features

The SmartSpace hospitality app provides you with an event branded app for your guests, enabling a suite of services such as wayfinding and concierge services to make your guests event experience second to none.

  • Ticket/offers management and redemption
  • Push Notifications
  • Point to point wayfinding and mapping
  • Manage my account
  • News, social and blog features
  • Queue busting
  • Wallet feature
  • Search
  • Order food and drink
  • Concierge service

Key Features

  • Desktop

    Make it intuitive

    Point-to-point dynamic routing shows guests the quickest way to their destination, with step-free routes if required. The centralised mapping service means all interfaces display the same content, providing consistency and reliability.
  • Desktop

    Make it easy

    Our industry-leading 2D/3D maps and superior routing make it quick and easy for guests to find what they want. Integration with Search and Find My Nearest takes them exactly where they want to go.
  • Desktop

    Make it bespoke

    Enhance guests’ engagement with your brand. Create custom maps that represent your centre with bespoke branding and design.
  • Desktop

    Make it mobile

    Put the whole venue in your pocket. Available on mobile or touchscreen, SmartSpace provides a seamless wayfinding experience.
  • Desktop

    Make it personalised

    Beacon and mobile-location integration enables contextual mapping and live routing for each individual guest. Plus you can choose to display offers or facilities for them to explore along their route.
See our product in action.

Request a free, no obligation demonstration and let us show you how our system can benefit your organisation.

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